Frequently Asked Questions

No, we currently only support checkout via our online store. 

We accept all major credit cards as well as PayPal and Apple Pay. 

We try our best to ship orders out as quickly as possible. For in-stock products, more orders are dispatched within 48 hours once an order has been placed.

Please see out Shipping Policy for full details.

We ship using UPS Ground for all orders placed on our website. Feel free to contact us at info@polyteakoutdoor.com for special shipping accommodations.

Please see out Shipping Policy for full details.

No, we currently ship to the Continental U.S. only.

Please see out Shipping Policy for full details.

Yes. Please see our Return Policy for full details.

Like most things in life, the price of a product is usually relative to the value offered. Our products provide customers years of worry-free relaxation and beauty for their outdoor living spaces. When you take into account the durability of our products, the minimal maintenance required and extensive useful life, we feel that the price is just right. 

All PolyTEAK furniture products are made from our unique PolyTEAK material. This is a polymer based resin material that offers an unparalleled look and feel like real teak wood. Better yet, our PolyTEAK material is also waterproof and is treated to prevent fading from UV sun rays. 

No, all hardware used in 304 Marine-Grade Stainless Steel which is designed to resist rusting from exposure to moisture. 

We designed our products to require as minimal maintenance as possible. When it's time to clean your chair, some warm water and soap will be more than enough to freshen things up. 

All products include a 5-year warranty which would cover replacement parts for any defective items. For products outside of warranty, please contact us at <a href="mailto:info@polyteakoutdoor.com">info@polyteakoutdoor.com</a>

No, PolyTEAK warranties are only applicable for the initial purchasing party and are not transferable during ownership changes.